Frequently Asked Questions

You can pay for your rental using our secure payment system, which accepts major credit cards and PayPal. Payment is required at the time of booking to confirm your reservation.

Our cancellation policy varies depending on the property and the length of your stay. You can find the cancellation policy for each property listed on the website. In general, we offer flexible cancellation policies for most properties, allowing you to cancel up to a certain number of days before your scheduled arrival without penalty. However, some properties may have stricter cancellation policies, especially during peak travel seasons.

The rental price includes the cost of the property rental, as well as any applicable taxes and fees. Additional services, such as housekeeping, chef services, and transportation, may be available for an additional fee. These services will be outlined in the property listing and can be arranged at the time of booking.

Our team is available 24/7 to address any issues that may arise during your stay. You can contact us directly using the contact information provided in your reservation confirmation email, and we will work to resolve the issue as quickly and efficiently as possible.

Our pet policy varies depending on the property. Some properties may allow pets, while others do not. You can find the pet policy for each property listed on the website. If you have a specific question about bringing your pet, you can contact us directly using the contact form on the website.

After your stay, we will send you an email asking you to leave a review of the property. You can also leave a review directly on the property listing page on our website. Your feedback is important to us, and helps us to improve the quality of our properties and services.